SubProcessorsCoachHub Subprocessors
HR Tech
CoachHub is a digital coaching platform that connects individuals with professional coaches to enhance personal and professional development.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Mailjet ↗ | Sending Automated Emails and related services | Germany, France, EU | Email address, email contents | |
| Okta ↗ | Security | Single Sign On (SSO) and Login Services Support |  EU |
Anonymous use depending on customer setup. |
| TokBox ↗ | Communications | OpenTok Live Videos Sessions | EU |
Video session between coach and coachee |
| Amazon Web Services ↗ | Cloud Infrastructure | Storage and Processing of Data | Frankfurt, Germany / EU | Use for billing data, email, as well as data voluntarily entered in the CoachHub platform by the coachee. |
| Google ↗ | Cloud Infrastructure | Android App Crash Analysis, iOS App Usage and Crash Analysis | Dublin, EU | IP addresses processed for a few seconds & then anonymized. |
| Looker ↗ | Analytics | Data Warehouse and Visualization Solution | EU |
Use for coaching statistics such as average ratings. |
| Stream.io ↗ | Communications | Customer Support, Customer Relationship Management, Marketing Communications, Payment Processing, Customer Feedback/Survey | EU |
All account and billing information, chat user information, chat messaging content. |
| Nylas ↗ | Productivity | Calendar synchronization features | EU |
Only relevant information is calendar free/available slots. |
| HotJar ↗ | Analytics | Web Analytics | Ireland, EU | IP addresses processed for a very short time & immediately anonymized. |
| MyInterview ↗ | HR | Show video interviews of Coaches | Frankfurt, Germany | Typically only anonymous coachee data is shared. |
| Typeform ↗ | Forms | Provide optional anonymous surveys such as end of program satisfaction surveys | Frankfurt, Germany; Virginia, USA | Use only for data voluntarily entered by the coachee. |
| Blue Excellence | HR | Provision of psychometric Coachee assessment service |  Germany |
Email address, IP address, Unique Identifier Number. |
| Microsoft ↗ | Cloud Infrastructure | Azure OpenAI service for AI Coaching Companion | EU |
Data voluntarily entered by the coachee. |
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Summary
13
Total Subprocessors
9
Countries
8
Categories
69%
in EU
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