SubProcessorsClearCourse Subprocessors
SaaS
ClearCourse provides a range of software solutions and services to various industries, including healthcare, hospitality, and public sector.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Secure cloud storage and hosting of patient/customer data for the CRM platform | UK / EEA | Patient or customer health data (e.g., medical messages and records you store in the CRM) |
| ClearAccept | Payment Processing | To securely process credit/debit card payments through the CRM platform |  UK |
Customer or patient names, card details (tokenised — not full card numbers) |
| CloudRX | Healthcare | To manage and fulfil prescriptions electronically | UK |
Patient names, prescription details, and fulfilment information |
| Cymba | Communications | To send text reminders, confirmations, or health-related alerts to patients/customers | UK |
Patient or customer mobile numbers and communication preferences |
| Exercise Prescriber | Healthcare | To manage and deliver physiotherapy exercise programs | UK |
Patient identifiers, therapy/exercise prescriptions, and progress data |
| Force24 Ltd | Marketing | To send marketing or appointment reminder communications | UK |
Customer contact details and marketing preferences |
| Freshdesk | Customer Support | To handle technical support and respond to customer or clinic queries | UK / EEA | Customer names, contact details, and any information entered in support requests |
| GetAddress.io | Data Validation | To auto-complete or validate postal addresses entered for patients/customers | UK |
Postcodes and address lookup data |
| Google Cloud Platform ↗ | Cloud Infrastructure | To provide secure cloud hosting, collaboration tools, and database storage | UK / EEA | Patient or customer data (files, records, app data stored in the CRM) |
| Gradwell Communications Ltd | Communications | To provide telephony services for contacting patients/customers | UK |
Patient or customer phone numbers, call recordings, and SMS/VoIP data |
| Healthcode Limited | Healthcare | To validate and submit healthcare billing and insurance claims | UK |
Patient identifiers, billing details, and treatment codes |
| Heidi AI | AI | To help clinicians create and manage patient documentation using AI | UK |
Clinical notes and summaries written about patients |
| Intercom | Customer Support | To provide customer support and manage engagement queries | EEA / UK | Customer names, emails, and chat/support messages (including screenshots) |
| Nuapay | Payment Processing | To collect and process direct debit payments | UK / EEA | Customer names, bank details, and payment references |
| Pharmacierge | Healthcare | To fulfil digital prescriptions through linked pharmacies | UK |
Patient names, prescriptions, and dispensing records |
| PhysioTools | Healthcare | To manage and share exercise programs with patients | UK |
Patient names, exercise plans, and session progress |
| Physitrack | Healthcare | To enable remote physiotherapy monitoring | UK / EEA | Patient identifiers, exercises, and remote monitoring data |
| Pipedrive | CRM | To manage customer or partner relationship data (CRM) | EEA | Customer, patient or business contact details |
| Salaso | Healthcare | To deliver video-based physiotherapy programs | UK / EEA | Patient names, exercise and video tracking data |
| SignatureRX | Healthcare | To issue and manage electronic prescriptions | UK |
Patient identifiers, prescription data, and dispensing records |
| Stripe ↗ | Payment Processing | To process secure online payments | EEA / UK | Customer or patient names, tokenised payment details, and billing info |
| Twilio | Communications | To send text alerts, make calls, or host telehealth sessions | EEA / US | Customer or patient phone numbers, call/SMS content, and video session data |
| Voipfone / Vonage Business Ltd | Communications | To provide phone and messaging systems for clinics or customer support | UK |
Customer phone numbers, messages, and call recordings |
| Wibbi | Healthcare | To support patients’ rehabilitation and exercise management | UK |
Patient identifiers, exercise program data, and progress tracking |
| Xero | Accounting | To manage billing and accounting for customers | UK / EEA | Customer or patient financial data (invoices, payments, names) |
| Zoom | Video | To host secure video consultations and telehealth sessions | EEA | Audio and video session recordings, meeting metadata |
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Summary
26
Total Subprocessors
5
Countries
11
Categories
54%
in United Kingdom
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