SubProcessorsBrilliant Future AB Subprocessors
HR Tech
Brilliant Future helps organizations measure engagement and improve customer experience through data-driven insights.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Microsoft DPA ✓ | Cloud Infrastructure | Services, applications, and operations in Azure/Cloud (e.g., App/Web services, Database/Storage, Functions) | Sweden/EU | - |
| ChatGPT and Azure OpenAI by Microsoft DPA ✓ | AI | Text analysis, and classifications of free text comments | Sweden/EU | - |
| Twilio/Sendgrid ↗ DPA ✓ | Communications | SMS and email invitations and reminders to respondents | Sweden/EU | - |
| Pendo ↗ DPA ✓ | Analytics | Helpcenter, customer support and analytics. Only process users and roles in the platform (no respondents) |  EU |
- |
| Hubspot ↗ DPA ✓ | CRM | Customer relationship management and customer support. Only process users and roles in the platform (no respondents) | EU |
- |
| Start Deliver | Analytics | Customer and user statistics in the platform. Only process users and roles in the platform (no respondents) | Sweden/EU | - |
| Nordicstation AB | Outsourcing | Outsourcing partner for Brilliant Navigator | Sweden/Stockholm | - |
February 9, 2026
~7 modified
- ~ Microsoft (updated: extra_data)
- ~ ChatGPT and Azure OpenAI by Microsoft (updated: extra_data)
- ~ Twilio/Sendgrid (updated: extra_data)
- ~ Pendo (updated: extra_data)
- ~ Hubspot (updated: extra_data)
- ~ Start Deliver (updated: extra_data)
- ~ Nordicstation AB (updated: extra_data)
Summary
7
Total Subprocessors
3
Countries
6
Categories
57%
in Sweden/EU
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