SubProcessorsBlacknight Solutions Subprocessors
Hosting
Blacknight Solutions provides domain registration, cloud hosting, and related services.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Acronis PP | Cloud Infrastructure | Cloud based backup |  Switzerland |
Customer backup data is stored in EU based cloud servers hosted by Acronis – collects name/address/email/phone/ |
| Basekit PP | Productivity | Sitebuilder platform |  UK |
A token ID is generated via the API and no PII is sent to Basekit – Basekit use AWS servers in EEA region |
| Comodo PP | Security | Secure certificate authority |  USA |
Our API sends Comodo: email/subID/address/email address so they can deliver the cert to the end user |
| Denic PP | Security | Escrow provider for registrant details (required for ICANN compliance) |  EU |
Registrant details in encrypted form are sent to DeNic as required for Escrow / DR purposes |
| Docusign PP | Documents | Cloud based signing service | USA |
- |
| DropSuite PP | Backup | Online backup platform |  Singapore |
Email account associated with a generated UserID from the API |
| ECWID PP | E-commerce | Cloud based e-commerce platform | USA |
We partner with ECWID (data controller) and register your details with them on your behalf. This could include name/address/email address/location data/account ID |
| FraudLabs PP | Security | Merchant fraud service which assesses possibility of fraudulent attempts at e-commerce signups, purchases. | IRE / US | Identifiers, such as Browser Information, Device Information, and Security Information; commercial information, such as Account Information, Contact Information, Transaction Information, and Usage Information; internet or network information, such as Browser Information and Device Information; geolocation data, such as Browser Information and Device Information; financial information, such as Payment Information; other Personal Information, such as Support Information; and information derived from other categories, which could include your preferences, interests, and other information used to personalize your experience. |
| Google Analytics PP | Analytics | Google Advertising and analytics | - | - |
| Hubspot PP | Marketing | Marketing Automation Tool (Cloud Based) | - | Email address/name/IP address/products purchased/Geolocation |
| Mailchimp PP | Email marketing tool (Cloud Based) | USA |
Email address/name/IP address | |
| Maxmind PP | Data Enrichment | minFraud is a data return service that helps businesses prevent online fraud by providing risk scoring and risk data related to online transactions | USA |
Geolocation, IP address, Name Address, email address |
| Microsoft DPA PP | Productivity | Office 365 | USA |
Name/address/phone/email of the admin account and billing account on cp.blacknight.com. |
| New Relic PP | Monitoring | Application Performance Monitoring we use for detecting anomalies and enhancing the performance, health and security of our new customer platform. | US | The API sends performance data on the WHMCS platform: no PII data is transmitted. Data is stored on Amazon EU servers |
| Odin IngramMicro GmBH PP | Cloud Infrastructure | Billing and shared hosting platform (includes domain registration, provisioning of services) | Switzerland |
User name, email, address, account ID, subscription ID, credit card, bank (SEPA) details, authentication details. All data is encrypted. |
| OnApp PP | Cloud Infrastructure | Cloud control panel platform | UK |
User name, email address, account ID, subscription ID. |
| OpenExchange PP | Cloud Infrastructure | Servers are hosted within Blacknight data centres and access is provided to OpenExchange for support purposes only | - | - |
| Paypal PP | Payment Processing | Payment provider |  Netherlands |
Name/order info/email/billing address |
| Realex PP | Payment Processing | Payment processing gateway |  Ireland |
Credit card number (redacted)/cardholder name/bank/account ID/payment num./transaction ID/auth code/payment_method_type |
| Ranking Coach PP | Marketing | Search engine optimization software |  Germany |
- |
| Salesforce PP | CRM | Cloud based CRM tool to manage customer relationships | USA |
Salesforce is a CLOUD BASED CRM tool and we control what data is stored there -salesforce do not access the data unless authorised by Blacknight in addressing service/technical issues |
| Skenzo PP | Advertising | Domain Name parking/advertising | Virgin Islands | Browser/cookie information non-PII related to advertising associated with a domain name |
| Teamviewer PP | Communications | Remote support access | Netherlands |
IP_address,date/time,browser type,OS, geolocation |
| Titan PP | Email and webmail service attached to shared hosting and Titan paid upgrades or mail only plans | UAE | User name, account ID, login details; email data content – Blacknight resell the Titan email service which is bundled with shared hosting: Data is stored on Amazon EU servers | |
| TrustPilot PP | Reviews | Brand and service reviews | USA |
email address |
| Zendesk PP | Customer Support | Cloud based ticketing system we use for support tickets | Ireland |
Email address, name, a/c ID, ticketID (any other information a customer submits voluntarily) in the course of submitting a ticket. We have trained our staff to redact any PII or sensitive information such as credit card details should it be volunteered. |
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Summary
26
Total Subprocessors
11
Countries
17
Categories
35%
in United States
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