SubProcessorsbackend.chat Subprocessors
SaaS
backend.chat provides AI-powered conversation services using large language models.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| OpenAI ↗ DPA PP ✓ | AI | AI-powered conversation response generation (when customer chooses OpenAI models) |  United States |
Conversation messages (user questions and context), Knowledge base chunks (for RAG context), Conversation metadata (timestamps, IDs) |
| Anthropic ↗ PP ✓ | AI | AI-powered conversation response generation (when customer chooses Anthropic models) | United States |
Conversation messages (user questions and context), Knowledge base chunks (for RAG context), Conversation metadata (timestamps, IDs) |
| Hivelocity ↗ | Cloud Infrastructure | Host backend.chat application, Redis cache, and application storage | United States |
Conversations and messages, WebSocket connection state, Session tokens and cached data, Application logs, Knowledge base documents |
| DigitalOcean ↗ DPA PP ✓ | Cloud Infrastructure | Store conversations, messages, knowledge base, user accounts, analytics | United States |
All application data including customer conversations, user information, and analytics |
| Redis | Database | Session management, real-time features (WebSocket state), caching | United States |
Session tokens, WebSocket connection state, Cached API responses |
| Redis | Database | Session management, real-time features (WebSocket state), caching | United States |
Session tokens, WebSocket connection state, Cached API responses |
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Summary
6
Total Subprocessors
1
Countries
3
Categories
100%
in United States
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