SubProcessors
Name Category Purpose Country Data Processed
Amazon Web Services Cloud Infrastructure Cloud Services Platform - Names / Business Contact Information, Device Information, Location / Tracking Data, Usage Stats and History
Google Cloud Platform Cloud Infrastructure Cloud Services Platform / Customer Authentication - Names / Business Contact Information, Device Information, Location / Tracking Data
Microsoft Cloud Infrastructure Customer Authentication - Names / Login Information
Twilio SendGrid Email Email Messaging - Names / Business Contact Information
8x8 Communications Phone / Voicemail Provider - Names / Contact Information
ACCELQ Business Process Management Internal Business Process Management - Names / Business Contact Information
Atlassian Productivity Engineering Productivity - Names / Business Contact Information
Box.com Storage Document Storage - Generally Names / Business Contact Information, Other supplied data
Coveo Customer Support Case Management / Customer Support - Contact Name, Email associated with support cases and forums, Tangential information in case records
DocuSign Documents E-sign Provider - Names / Business Contact Information
Druva Backup Data Backup - All
Egnyte Storage Document Storage - Names / Business Contact Information
FreshService Customer Support Service / Support Ticketing - Names / Business Contact Information
GreatHorn Email Email / Spam processing - Names / Business Contact Information
Gsuite / Google Productivity Email / Calendar - Names / Business Contact Information
Hubspot Marketing Sales / Marketing Platform - Names / Business Contact Information, Website Usage Information, Device Information and Addresses (IP Address or similar)
Iron Mountain Storage Archived Storage - Any from the other entries in this list
Kantata and RTM Consulting Consulting Temp. for implementation, Professional Services Management - Business Contact Information
LinkedIn Social Media Sales / Marketing - Names / Business Contact Information
Logikcull Legal Legal Services Processing - Any Referenced in this table
Moneypenny Communications Overflow Call Support - Names and Contact Information
Netsuite / Oracle ERP Sales / Order Management - Names / Business Contact Information
OneLogin Authentication Portal / Service Access - Names / Business Contact Information, Device IP Information
Printfection Marketing Sales / Marketing - Names and Contact Information
Salesforce CRM Sales lead / Customer Management / Service and Support ticketing - Names / Business Contact Information
Slack Communications Internal and Support Communication - Names / Business Contact Information
SurveySparrow Customer Feedback Service / Support Feedback - Names / Contact Information, Login Information, Location Information, Device Information, Survey Data / Feedback that may relate to the respondent or to Arista Employees
Webroot Security Product Operation (Untangle and Velocloud) - Device Information, Web Usage Information
Zoom Communications Phone / Voicemail Provider - Names / Contact Information, Information submitted on call/voicemail
HireRight Background Check Background Check Provider - Names / Business Contact Information, Financial Information, Criminal Background Information, Citizenship / Work Status
SmartRecruiters Recruiting Recruiting - Names / Business Contact Information, Work History, Citizenship / Work Status
ZenDesk Customer Support HR Ticketing System - Names / Contact Information
Google Analytics Analytics Website Optimization - Website Usage Information, Device Information and Addresses (IP Address or similar)
Q4 Analytics Website Optimization - Website Usage Information, Device Information and Addresses (IP Address or similar)
Bitdefender Security Product Operation - Device Information
Fullstory Customer Support Customer Support - Names / Contact Information, Product Usage History
Mailshell Security Product Operation - Device Information, Web Usage Information
Postmark Email Customer Support - Names / Contact Information
Zuora Billing Online Product Sales - Names / Contact Information, Purchasing Information
DigiCert, Inc. Security Certificate Management - Device Information, Location Data
Elastic.co / Elasticsearch Cloud Infrastructure Cloud Operations - Names / Business Contact Information, Device Information, Location / Tracking Data
Equinix, LLC Cloud Infrastructure Infrastructure Services - Names / Business Contact Information, Device Information
Kentik Network Monitoring Network Monitoring - Gateway Traffic, Device Information
Microsoft (Azure) Cloud Infrastructure Cloud Services Platform - Names / Business Contact Information, Device Information, Location / Tracking Data
Pendo.io, Inc. Productivity Service support and improvement - Device Data, Online Activity Data, Communications Data, Location Information
Sentry Monitoring Performance Monitoring - IP Address, Email address and other types of identifiable data configured by Customer

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Summary

46 Total Subprocessors
0 Countries
24 Categories
0% in

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