SubProcessorsAircall Subprocessors
Telecommunications
Aircall provides a cloud-based phone system designed for customer support and sales teams, enabling seamless communication and collaboration.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Hosting of all data in Aircall product. |  USA |
All data in Aircall product |
| Twilio ↗ ✉ | Communications | Voice transmission services. Twilio provides services that allow switching calls between the PSTN and VoIP environment. | USA |
Every call made via Aircall |
| Datadog ↗ ✉ | Monitoring | Monitoring for provided services/security purposes. | USA |
Customer activity data |
| Atlassian ↗ ✉ | Productivity | Ticketing, chatbot systems for assistance. | USA |
Personal data in support tickets and chat conversations |
| Zendesk ↗ ✉ | Customer Support | Ticketing and support-related services. | Ireland / USA | Personal data in support tickets and chat conversations |
| Intercom ↗ ✉ | Customer Support | Customer support and engagement. | USA |
Personal data in support tickets and chat conversations |
| PartnerHero ↗ ✉ | Customer Support | Support agents for customer assistance. | USA/Romania | Personal data in support tickets and chat conversations |
| Pusher ↗ ✉ | Communications | Data visualization and sync. | UK / USA | Call history and analytics data |
| Rudderstack ↗ ✉ | Data Platform | Data visualization and synchronization. | USA |
Call history and analytics data |
| Looker ↗ ✉ | Analytics | Data visualization. |  Germany |
Call history and analytics data |
| Startree ↗ ✉ | Data Platform | Real time call data tracking. | USA |
Raw call data |
| Microsoft Azure ↗ | Cloud Infrastructure | Generation of conversation insights from voice transcriptions. | USA |
Voice transcription data |
| Deepgram ↗ ✉ | AI | Generation of transcription from call recordings. | USA |
Call recordings |
| Gladia ↗ ✉ | AI | Generation of transcription from call recordings. |  France |
Call recordings |
| ElevenLabs ↗ ✉ | AI | Provision of inputs for AI Voice Agent. | USA |
Voice data |
| Ribbon ↗ ✉ | Communications | Call authentication/verification, call security and call-routing control. | USA |
- |
February 16, 2026
+1 added
-1 removed
~15 modified
- + Ribbon (Communications)
- - Ribbon Communications (Communications)
- ~ Amazon Web Services (updated: data_processed)
- ~ Twilio (updated: data_processed)
- ~ Datadog (updated: data_processed)
- ~ Atlassian (updated: data_processed)
- ~ Zendesk (updated: data_processed)
- ~ Intercom (updated: purpose, data_processed)
- ~ PartnerHero (updated: purpose, data_processed)
- ~ Pusher (updated: data_processed)
- ~ RudderStack (updated: purpose, data_processed)
- ~ Looker (updated: purpose, data_processed)
- ~ Startree (updated: purpose, data_processed)
- ~ Microsoft Azure (updated: data_processed)
- ~ Deepgram (updated: data_processed)
- ~ Gladia (updated: data_processed)
- ~ Eleven Labs (updated: data_processed, extra_data)
February 9, 2026
+1 added
-1 removed
~15 modified
- + Ribbon Communications (Communications)
- - Ribbon (Communications)
- ~ Amazon Web Services (updated: data_processed, extra_data)
- ~ Twilio (updated: data_processed, extra_data)
- ~ Datadog (updated: data_processed, extra_data)
- ~ Atlassian (updated: data_processed, extra_data)
- ~ Zendesk (updated: data_processed, extra_data)
- ~ Intercom (updated: purpose, data_processed, extra_data)
- ~ PartnerHero (updated: purpose, data_processed, extra_data)
- ~ Pusher (updated: data_processed, extra_data)
- ~ RudderStack (updated: data_processed, extra_data)
- ~ Looker (updated: purpose, data_processed, extra_data)
- ~ Startree (updated: purpose, data_processed, extra_data)
- ~ Microsoft Azure (updated: data_processed, extra_data)
- ~ Deepgram (updated: data_processed, extra_data)
- ~ Gladia (updated: data_processed, extra_data)
- ~ Eleven Labs (updated: data_processed, extra_data)
Summary
16
Total Subprocessors
6
Countries
8
Categories
69%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors
Common in your industry
Top subprocessors used by other Telecommunications companies