SubProcessorsAIHelp Subprocessors
SaaS
AIHelp provides customer service support and in-app ticketing systems.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Google ↗ | Cloud Infrastructure | AIHelp uses the Google push service to send push notifications for mobile applications that have integrated with the AIHelp Android SDK. Customers can configure the push messages including an option to not include personal data. | - | - |
| Cloudflare ↗ | Cloud Infrastructure | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | - | - |
| OpenAI ↗ | AI | Provides generative artificial intelligence and natural language processing services. | - | - |
| Meta ↗ | Social Media | Allows the Customer to engage with their End Users through AIHelp using the Facebook platform. | - | - |
| Twilio ↗ | Communications | Allows Customers to communicate with their End Users via Voice and SMS. | - | - |
| Discord ↗ | Communications | Allows the Customer to engage with their End users through AIHelp using the Discord platform. | - | - |
| Line ↗ | Communications | Allows the Customer to engage with their End users through AIHelp using the Line platform. | - | - |
| Telegram ↗ | Communications | Allows the Customer to engage with their End users through AIHelp using the Telegram platform. | - | - |
| IBM Cloud Infrastructure Services ↗ | Cloud Infrastructure | AIHelp uses IBM's cloud infrastructure to host its production data and systems, ensuring secure and reliable operations. | - | - |
| Mailgun Technologies ↗ | For email-based support, all incoming and outgoing emails are processed by the Mailgun messaging engine. These emails contain the support dialog with the end user and may contain personal data. | - | - | |
| Apple Push Notification Service ↗ | Communications | AIHelp uses the Apple service to send push notifications for mobile applications that have integrated with the AIHelp IOS SDK. Customers can configure the push messages including an option to not include personal data. | - | - |
| Google Cloud Messaging ↗ | Communications | AIHelp uses the Google push service to send push notifications for mobile applications that have integrated with the AIHelp Android SDK. Customers can configure the push messages including an option to not include personal data. | - | - |
| Google Gemini ↗ | AI | Provides generative artificial intelligence and natural language processing services. | - | - |
| WhatsApp ↗ | Social Media | Allows the Customer to engage with their End Users through AIHelp using the WhatsApp platform. | - | - |
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Summary
14
Total Subprocessors
0
Countries
5
Categories
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