SubProcessorsAclaimant Subprocessors
SaaS
Aclaimant provides insight-driven workflow solutions for risk management and claims processing.
| Name | Category | Purpose | Country | Data Processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Provides secure hosting services and related infrastructure for platform operation and security of Aclaimant’s system. |  United States |
- |
| CloudAMQP | Cloud Infrastructure | Provides secure hosting for messaging queues used for asynchronous communications between services within the Aclaimant platform. | United States |
- |
| Neon Tech | Cloud Infrastructure | Provides secure hosting for Postgres database in the cloud for the Data Ingestion Pipeline Dashboard (DIPDash) tool. | United States |
- |
| Kinde | Cloud Infrastructure | Provides secure authentication and authorization as a service in the cloud for the Data Ingestion Pipeline Dashboard (DIPDash tool). | Australia, United Kingdom, United States | - |
| Mezmo | Monitoring | Provides logging aggregation for our applications. | United States |
- |
| FullStory | Analytics | Tracks usage and session information on our applications through cookies and randomized identifiers for analytics purposes. | United States |
- |
| Rollbar | Error Tracking | Reports and logs errors within the application. | United States |
- |
| Cube | Analytics | Used to create a semantic layer of data to produce embedded visualizations as part of the Aclaimant analytics module. | United States |
- |
| Cluvio | Analytics | Used to create and embedded iframe data visualizations as part of the Aclaimant analytics module. | United States |
- |
| Postmark | Used for emails sent from and sent to Aclaimant’s applications. | United States |
- | |
| Twilio ↗ | Communications | Used to send and receive phone calls and SMS messages within the Aclaimant application. Only if using SMS notifications or hotline phone calls. | United States |
- |
| Phaxio | Communications | Used to send fax messages within the Aclaimant application. Only if using Claim Submissions -> fax contacts. | United States |
- |
| Lob | Communications | Used to send physical mail out of the Aclaimant application. Only if using Claim Submissions -> physical mail contacts. | United States |
- |
| Zencoder | Video | Used to encode videos sent via SMS to the system to a web playable format. | United States |
- |
| IBM Watson | AI | Used to transcribe phone call recordings into text. | United States |
- |
| Couchdrop | Cloud Infrastructure | Used for secure transfer of documents and data between customers and Aclaimant. | United States |
- |
| Snowflake ↗ | Data Warehouse | Data lake / data warehouse used for data storage to provide ETL/ELT solutions. | United States |
- |
| Upsolver | Data Platform | Used as an ETL tool to get data from the application’s database into our data warehouse. | United States |
- |
| Fivetran ↗ | Data Platform | Used as an ETL tool to get data from the application’s database into our data warehouse. | United States |
- |
| Osmos | Data Platform | Used for self-service data transformation and ingestion. | United States |
- |
| Dropbox ↗ | Cloud Storage | Used for secure transfer of documents and data between customers and Aclaimant. | United States |
- |
| Salesforce ↗ | CRM | Tracks status of customers and contracts through the sales, onboarding, and renewal processes. | United States |
- |
| Zendesk ↗ | Customer Support | Used for communication between customers and our support team. Customer data is sometimes sent to our team via these tickets. | United States |
- |
| ChurnZero | Customer Success | Used by CX to build workflows related to customer interactions and communications. Tracks customer usage and health. | United States |
- |
| OpenAI ↗ | AI | Used in creation of vertical specific workflows. | United States |
- |
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Summary
25
Total Subprocessors
3
Countries
14
Categories
100%
in United States
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